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Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the homepage status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

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In this case, you can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook. Be aware that if you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. The built-in back-off mechanisms in the indexing component of Windows Search or WDS pauses the indexing of Outlook data when the system is under heavy use. The easiest way to let the indexing finish is to leave Outlook running overnight.Additionally, you can reduce performance issues by running Outlook in Cached Exchange Mode. In this mode, Windows Search or WDS searches the local copy of the mailbox instead of the mailbox content on the server.

Is antivirus software running?

If you have Outlook in your startup folder, remove the shortcut from the startup folder. You may see one of the following errors in a pop-up message on your screen. If you are unable to connect or are prompted for your password repeatedly attempt the following options.

How to Fix Common Outlook Problems

Clear the cache or recreate the Outlook profile if performance is degraded or errors persist. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook.

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You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. Make sure Outlook is updated to the latest version to benefit from bug fixes and performance improvements. Ensure all IMAP/POP3 and SMTP settings are up to date as per your provider’s documentation. If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.

• Step 1 - The hard limit of recipients for a single email message is 300.
• In this mode, Windows Search or WDS searches the local copy of the mailbox instead of the mailbox content on the server.
• Keep in mind this does take a while, and it’s usually best done after the user has left for the day.
• A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here.

After finishing one step, if it does not resolve the issue move on to the next. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA.

Error Code: 0x80004005 – Unspecified Error

You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution.