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If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in. You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the "Remove" button. Is the classic Outlook email client crashing when you create or open a new email?

Outlook crashes or stops responding when used with Office 365

If the Outlook issue "outlook keeps crashing Windows 10" persists. Perfectly repair and recover corrupted Outlook PST & OST files. The PST files will be repaired and the error will be resolved. It will resolve the Microsoft Outlook crashing issue to some extent. Try steps 1 through 3 in order until the issue is cleared.

I didn’t have to reboot, but did have to get users signed off before running the third command. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. This tool can be downloaded for free as a trial version.

Possible Solutions to Resolve Microsoft Outlook Keeps Crashing

It looks like Microsoft has acknowledged this Outlook not receiving emails solution issue within the M365 Portal (Issue ID MO978220). This should resolve the issue with Microsoft Outlook crashing. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.

Fix 6: Rebuild The Outlook Data File

After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash. Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Root causeA recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact. User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. I have been running it on affected terminal servers using admin rights.

Create a new Outlook profile

For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. A quick repair, a full repair, even uninstalling, rebooting and installing again didn’t fix the issue. On one server I uninstalled all of the recent security patches and rebooted, but no change. Problems with Outlook or MS Office program files can cause such problems.





Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. She enjoys researching and crafting content that assists database administrators, businesses, and beginners in resolving various issues related to MS SQL, MySQL, and Microsoft Exchange. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.

Fix 2: Disable The Add-ins

• If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.
• Here is the next solution for your Microsoft Outlook keeps crashing on Windows.
• Scope of impactImpact is specific to some users who are served through the affected infrastructure.
• This should resolve the issue of ‘Outlook keeps crashing’.
• To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem.
• You could try just removing all the April Office patches in Windows Update.
• Follow the given ways along with their steps to fix the error and access your files.

Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while... The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook. One of the best methods to fix it is to use Wondershare's Repairit for Email tool.

The most common problem users encounter when accessing their email accounts in Outlook is "Outlook 365 crashing". In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues. Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. At the time of writing, Microsoft is still investigating the issue.